At egrey, your privacy is a core principle — not an afterthought. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit egrey.in or use any product built and operated by egrey.

1. Who We Are

egrey is an Indian technology company headquartered in Chennai, Tamil Nadu. We build intelligent SaaS products for modern businesses. As we grow, egrey will develop and launch multiple products across categories — this policy covers all current and future egrey products and services.

2. Information We Collect

We may collect the following:

• Identity & contact info — name, email, company, phone
• Account credentials — username and encrypted password
• Usage data — pages visited, features used, time spent
• Technical data — IP address, browser type, device type
• Communications — messages or feedback you send us
• Business data entered by organisation admins into egrey products

3. How We Use Your Information

• To deliver and operate egrey products and services
• To respond to enquiries and support requests
• To improve and develop our products
• To send service communications and security alerts
• To send marketing emails — only with your explicit opt-in
• To comply with applicable Indian laws and regulations

4. Data Security

We implement industry-standard security measures: TLS encryption, bcrypt password hashing, row-level database security, JWT authentication, and strict multi-tenant data isolation. We do not sell your personal data to any third party.

5. Third-Party Service Providers

We work with trusted providers to operate our infrastructure — including Supabase (database), Resend (email), Zoho (communications), and Netlify (hosting). All providers are contractually bound to protect your data.

6. Cookies

We use essential cookies for sessions and functionality, and optional analytics cookies to understand site usage. We do not use advertising or cross-site tracking cookies.

7. Your Rights

Under India's DPDPA 2023, you have the right to access, correct, or request deletion of your personal data. Email hello@egrey.in with subject "Privacy Rights Request" and we will respond within 30 days.

8. Children's Privacy

Our website and products are intended for adults and businesses only. We do not knowingly collect data from individuals under 18 years of age.

9. Data Retention

We retain data only as long as necessary for the purposes described above or as required by Indian law. Account data is deleted within 90 days of a deletion request. Payment records are retained for 8 years as required by tax law.

10. Changes to This Policy

We may update this policy periodically. Material changes will be notified via our website and email. Continued use after changes constitutes acceptance.

11. Governing Law

This policy is governed by the Information Technology Act 2000, SPDI Rules 2011, and the Digital Personal Data Protection Act 2023 (India). Disputes are subject to the jurisdiction of courts in Chennai, Tamil Nadu.

12. Contact & Grievance Officer

For privacy questions, requests, or complaints (as required under the IT Act 2000 and DPDPA 2023):
📧 hello@egrey.in
📍 egrey, Chennai, Tamil Nadu, India
We aim to acknowledge all privacy enquiries within 7 working days.

These Terms of Service govern your use of the egray website (egrey.in) and any egray products or services. By accessing our website, you agree to these terms. If you do not agree, please do not use our site.

1. About egrey

egrey is a technology company registered in India, building SaaS tools for businesses. Our flagship product is WorkTrack. References to "egrey," "we," "us," or "our" refer to egrey and its products.

2. Use of Website

You may use egrey.in for lawful purposes only. You agree not to:

• Use the site in any way that violates applicable Indian or international laws
• Attempt to gain unauthorised access to any part of our systems
• Transmit harmful, offensive, or disruptive content through our contact forms
• Copy, reproduce, or redistribute our website content without written permission

3. Intellectual Property

All content on egrey.in — including the egray name, logo, website design, text, and graphics — is the property of egray and protected under applicable intellectual property laws. The galaxy logo and "work, evolved" tagline are original works of egray.

4. Our Products

WorkTrack is a separate SaaS product with its own terms and privacy policy available at getworktrack.in. Use of WorkTrack is governed by those terms in addition to these.

5. Disclaimer of Warranties

This website is provided "as is" without any warranties of any kind. While we strive to keep content accurate and the site available, we do not guarantee uninterrupted access or that the site is free from errors or viruses.

6. Limitation of Liability

To the maximum extent permitted by law, egrey shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or our products. Our total liability shall not exceed ₹1,000 in any circumstance.

7. External Links

Our website may contain links to third-party sites. These are provided for convenience only. egrey has no control over and accepts no responsibility for the content or practices of any linked sites.

8. Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes your acceptance.

10. Why Terms of Service Matter

Terms of Service protect both you and egrey — they clarify what users can expect from us, set boundaries for acceptable use, protect our intellectual property, and limit liability. For a SaaS company like egrey, they are essential for professional credibility and legal protection.

11. Contact

Questions about these Terms? Reach us at:
📧 hello@egrey.in
📍 egrey, Chennai, Tamil Nadu, India