Legal Document
Legal ยท Terms

Terms of Service

๐Ÿ“… Effective: May 24, 2025 ๐Ÿ“… Last Updated: May 24, 2025 ๐Ÿ“ Chennai, Tamil Nadu, India
Table of Contents

These Terms of Service ("Terms") govern your access to and use of the egrey website (egrey.in) and any product, service, or platform built and operated by egrey. Please read these Terms carefully before using our website or products.

By accessing or using egrey's website or any egrey product, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use immediately.

Section 01

About egrey

egrey is an Indian technology company incorporated and operating in India, with its principal place of business in Chennai, Tamil Nadu. We are engaged in the design, development, and operation of Software-as-a-Service (SaaS) products for businesses of all sizes.

egrey's mission is to build simple, powerful, and trustworthy software tools that solve real problems for modern businesses. As a growing company, egrey will develop and launch multiple products over time โ€” these Terms apply to all current and future egrey products and services unless a product-specific agreement states otherwise.

DetailInformation
Company Nameegrey
Websiteegrey.in
LocationChennai, Tamil Nadu, India
Contact Emailhello@egrey.in
Governing LawLaws of India โ€” IT Act 2000, Contract Act 1872, Consumer Protection Act 2019
Section 02

Acceptance of Terms

By accessing egrey.in or using any egrey product or service, you represent and warrant that:

If you are using egrey products on behalf of a company or organisation, you represent that you have the authority to accept these Terms on behalf of that entity, and that the entity agrees to be bound by these Terms.

Section 03

Use of Our Website & Products

egrey grants you a limited, non-exclusive, non-transferable, revocable licence to access and use our website and products strictly in accordance with these Terms.

3.1 Permitted Use
3.2 Restrictions

You may not:

Section 04

User Accounts

Certain egrey products require you to create an account. When creating and maintaining your account, you agree to:

egrey reserves the right to suspend or terminate accounts that violate these Terms, provide false information, or engage in conduct that harms egrey, its users, or third parties. egrey is not liable for any loss or damage arising from unauthorised use of your account.

Section 05

Intellectual Property

All content, materials, and technology on egrey.in and within egrey products โ€” including but not limited to the egrey name, logo, wordmark, galaxy logo design, "work, evolved" tagline, website design, user interface, code, software, text, graphics, and documentation โ€” are the exclusive intellectual property of egrey and are protected under applicable Indian and international intellectual property laws.

5.1 egrey's Rights
5.2 Your Content

You retain ownership of any content or data you upload or input into egrey products ("Your Content"). By using our products, you grant egrey a limited licence to host, process, and display Your Content solely to the extent necessary to provide the service to you.

You represent that you have all necessary rights to Your Content and that it does not infringe the rights of any third party.

Section 06

Prohibited Conduct

In addition to the restrictions in Section 3, the following conduct is strictly prohibited on egrey's platform:

egrey reserves the right to investigate and take appropriate legal action against anyone who violates these prohibitions, including reporting such conduct to law enforcement authorities as required under the Information Technology Act 2000 and other applicable laws.

Section 07

Payments & Subscriptions

Certain egrey products are offered on a subscription or paid basis. Where applicable, the following terms govern payments:

7.1 Pricing & Billing
7.2 Payment Processing
7.3 Refunds & Cancellations

For any billing disputes or refund requests, please contact us at hello@egrey.in within 30 days of the relevant charge.

Section 08

Disclaimer of Warranties

To the maximum extent permitted by applicable law, egrey's website and products are provided on an "as is" and "as available" basis, without any warranties of any kind, whether express, implied, or statutory.

Nothing in this clause limits egrey's liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded under applicable Indian law including the Consumer Protection Act 2019.

Section 09

Limitation of Liability

To the fullest extent permitted by applicable law, egrey and its directors, employees, agents, and affiliates shall not be liable for any:

Scenarioegrey's Maximum Liability
Free tier / trial usersโ‚น0 (no liability for free services)
Paid subscription usersFees paid in the 3 months preceding the claim
Maximum aggregate liabilityโ‚น10,000 or fees paid, whichever is lower

This limitation applies regardless of the legal theory under which liability is asserted and even if egrey has been advised of the possibility of such damages.

Section 10

Indemnification

You agree to indemnify, defend, and hold harmless egrey and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

egrey reserves the right to assume exclusive control of any matter subject to indemnification by you, in which case you agree to cooperate with egrey in asserting available defences.

Section 11

Third-Party Links & Services

Our website and products may contain links to third-party websites, integrations, or services. These are provided for convenience only.

Section 12

Termination

12.1 Termination by You

You may stop using egrey's website or products at any time. To close a paid account, please contact us at hello@egrey.in. Cancellation does not entitle you to a refund of any prepaid fees except where required by law.

12.2 Termination by egrey

egrey reserves the right to suspend or terminate your access to our website or any egrey product immediately, with or without notice, if:

12.3 Effect of Termination

Upon termination, your right to access egrey products ceases immediately. Provisions of these Terms that by their nature should survive termination โ€” including intellectual property, limitation of liability, indemnification, and governing law โ€” shall survive.

Section 13

Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of India, including but not limited to:

13.1 Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the use of egrey's services, the parties agree to first attempt resolution through good-faith negotiation. Please contact us at hello@egrey.in to initiate this process.

13.2 Jurisdiction

If a dispute cannot be resolved through negotiation within 30 days, it shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India. You consent to the personal jurisdiction of such courts and waive any objection to venue.

Nothing in this clause prevents egrey from seeking interim or injunctive relief from any court of competent jurisdiction to protect its intellectual property or confidential information.

Section 14

Changes to These Terms

egrey reserves the right to modify these Terms of Service at any time. We are committed to transparency when we make material changes. When significant changes are made, we will:

Your continued use of egrey's website or products after the effective date of any updated Terms constitutes your acceptance of those changes. If you do not agree to the updated Terms, you must discontinue use and may request account deletion by contacting us.

We encourage you to review these Terms periodically to stay informed of your rights and obligations.

Section 15

Contact Us

If you have any questions, concerns, or feedback about these Terms of Service, please reach out to us. We take all enquiries seriously and will respond promptly.

egrey โ€” Legal

๐Ÿ“ง Email: hello@egrey.in

๐ŸŒ Website: egrey.in

๐Ÿ“ Chennai, Tamil Nadu, India

โฑ We aim to respond to all legal enquiries within 7 working days

These Terms of Service are governed by the laws of India and have been prepared in accordance with the Indian Contract Act 1872, the Information Technology Act 2000, the Consumer Protection Act 2019, and the Digital Personal Data Protection Act 2023.

ยฉ 2025 egrey. All rights reserved.  ยท  Chennai, Tamil Nadu, India